This process is tedious and Meta Support doesn’t make it easy. However, with the necessary documents and patience, you can request and successfully gain access to a lost Facebook page.
Here is what you’ll need (according to Meta Support):
There are three documents required to gain access to a lost Facebook page
- Copy of valid government-issued ID (of the individual signing the statement); any of the following are accepted:
- Passport
- Government ID
- Driver’s License
- A signed statement with the following details:
- Government Letterhead or Seal, Company Letterhead (where appropriate)
- Clear and readable signature (signed by hand or digitally confirmed)
- A description of requestor relationship to the Business and the Business ID (and authority to request access to the Business, as applicable)
- An explanation of the request (example: there has been a termination of the employment and/or business relationship with the named person(s)/Business and another person needs to be added as Admin)
- The Facebook account (URL/ID/associated email) needing to be added as an admin
- One of the following:
- The name of the current person(s) who manage the BM as applicable the relationship of the above person(s) to the Business OR
- A reasonable explanation of why the current persons who manage the BM is/are not known to the requestor
- A declaration that the information you have provided is true and accurate, e.g. “I certify that the information provided is true and accurate” or similar
- For Civic requests, Government Employee IDs will be accepted.
- Evidence of a claim to ownership (one of the following)
- Option 1: Individual amounts of the past three invoices on the ad account(s) that the BM own and include the last 4 digits on the credit card +the credit card expiration date.
- Note: Invoice information will only be accepted if included directly in the body of the signed letter/statement
- Option 2: Credit Line Monthly Invoice for owned ad account
- Option 3: Provide at least one supporting documentation:
- Domain Name Assignment Agreement or
- Deed of Assignment of Intellect…
- Option 1: Individual amounts of the past three invoices on the ad account(s) that the BM own and include the last 4 digits on the credit card +the credit card expiration date.
Once you have these documents compiled, you can submit a support request through business.facebook.com/setttings under “help” on the bottom left-hand portion of your screen.